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Advances in The Management of Organizational Quality: Volume 4

S New
2001 Journal of the Operational Research Society  

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doi:10.1057/palgrave.jors.2601259 fatcat:nijfnfy4tngzla2rdrtcvnben4
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S New. "Advances in The Management of Organizational Quality: Volume 4." Journal of the Operational Research Society 52.12 (2001) 1410-1410