A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2020; you can also visit the original URL.
The file type is
Impact of Service Quality on Customer Satisfaction in Indonesian Public Sector Organizations
Public service should give satisfaction to the community. There are two main purposes of public service; first is to impose clean and excellent bureaucracy, and second to help the responsibilities of government to serve the public as customers. In conducting these responsibilities, the government must provide high quality and good customer service to achieve the main goal. The study aims for finding out the influence of the service quality on customer satisfaction from the public. Thedoi:10.5281/zenodo.3458728 fatcat:bjxrgjqvurghhhts67witqtmpq