This paper explores the business processes of injury tracking and the adoption of the term "injury management" in the context of elite athletes. It does this through a study of the development and implementation of innovative software which captures and manages critical knowledge concerning injuries and their management in an elite sporting club. Key findings indicate that injury management is a much broader concept than previously considered in the health and medical literature. Understanding

more »

... he broader context for injury management provides an opportunity to use technology for competitive advantage, thus influencing the way elite sporting clubs and their business processes are perceived.