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Citizen Behavior: The Evaluation of Complaint Application that Connected to Smart City
2020
Advances in Science, Technology and Engineering Systems
SIARAN is application which is created by Government of South Tangerang City, Indonesia. The application is e-government services social media based. It is designed for citizens to be able to report problems that occur around South Tangerang City. The research was conducted to find out the factors that affect the intention of SIARAN's users. The research model in this research was Theory of Planned Behavior which was combined by several variables of several acceptance models. The methods which
doi:10.25046/aj050403
fatcat:fi3xvp4mdrebrcr3xjqzdhuhsa