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A classification of product comparison agents
2007
Communications of the ACM
Over the last decade of rise and growth of e-commerce, a large number and variety of electronic comparison-shopping agents have emerged on the Web, but little research has been done on classifying them. In this paper, we propose a conceptual schema for categorizing comparison-shopping agents into three groups: differentiation agents, evaluation agents and preference agents. We describe and analyze each category in detail. We suggest that comparison-shopping agents can be regarded as a species
doi:10.1145/1278201.1278208
fatcat:yhs2rlwrgfbkzjjm3t3tbrceni