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Process Improvement and Consumer-Oriented Design of an Inter-Organizational Information System for Emergency Medical Response
2011
2011 44th Hawaii International Conference on System Sciences
This research employs Information Systems Design Theory (ISDT) to design, develop, and assess an inter-organizational information system for Emergency Medical Services (EMS). This research takes both a goal-oriented process improvement and consumer-oriented approach to systems design. While IS development has a rich history of focusing on improving organizational processes, the consumer-oriented approach aims to incorporate socio-psychological considerations of users. System goals include 1)
doi:10.1109/hicss.2011.351
dblp:conf/hicss/SchooleyHALH11
fatcat:lo6xzpdxx5c2jamwjmqepgll5i