The HURRIER process for experimentation in business‐to‐business mission‐critical systems

David Issa Mattos, Anas Dakkak, Jan Bosch, Helena Holmström Olsson
2021 Journal of Software: Evolution and Process  
Continuous experimentation (CE) refers to a set of practices used by software companies to rapidly assess the usage, value, and performance of deployed software using data collected from customers and systems in the field using an experimental methodology. However, despite its increasing popularity in developing web-facing applications, CE has not been studied in the development process of business-tobusiness (B2B) mission-critical systems. By observing the CE practices of different teams, with
more » ... a case study methodology inside Ericsson, we were able to identify the different practices and techniques used in B2B mission-critical systems and a description and classification of the four possible types of experiments. We present and ana-
doi:10.1002/smr.2390 fatcat:tutacc5ggbdnhfdmlxb3agmdym