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): (13-20) Validity and Reliability of the … Health Education & Health Promotion (HEHP
Health Education & Health Promotion (HEHP)
Aims: Evaluation of Patient Satisfaction (PS) is one of the most essential factors in improving the quality of healthcare systems. The aim of this study is to determine the norms and to evaluate the validity and reliability of the Najmiyeh Outpatients Satisfaction Questionnaire (NOSQ). Methods and Materials: This study has been conducted on 240 outpatients in Najmiyeh subspecialty hospital (Tehran-Iran) in 2011. They were selected using the proportional simple random sampling method. Followingfatcat:z2y6wyqoxbgi5mqyxsrjbk6nay