A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2020; you can also visit the original URL.
The file type is
Smart services are an approach for the IT-supported provision of services based on networked products. They enable new relationships between manufacturers and end users, as well as the establishment of new value-creation networks. To gain benefits from these potentials, service providers face the challenges of designing and managing smart services. This is mainly due to the complexity of the underlying cyber-physical system (CPS) as well as the individual life cycles of components anddoi:10.18417/emisa.13.17 dblp:journals/emisaij/AnkeWT18 fatcat:22tqsjx62bbnbpjw2lv2ac65vu