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MODA MALLARI SATIN ALMIŞ OLAN TÜKETİCİLERİN PİŞMANLIKLARININ VE PİŞMANLIK ÇÖZME ÇABALARININ TATMİNSİZLİK VE TEKRAR SATIN ALMA NİYETLERİ ÜZERİNDEKİ ETKİSİ
2022
Alanya Akademik Bakış
This study aims to determine the effects of post-purchase regret felt after buying fashion products and their efforts to solve their regrets, on dissatisfaction and their repurchase intention. The population of this research consists of the consumers in Gaziantep who buy fashion products and regret their purchase for any reason. Out of non-probability sample methods, convenience sampling was used. To test the hypotheses, Smart PLS 3 (Partial Least Squares) statistics programme was used. The
doi:10.29023/alanyaakademik.1025616
fatcat:cu7omfolbnaitnih2hghjfxu24