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Same Bed, Different Dreams? A Comparative Analysis of Citizen and Bureaucrat Perspectives on E-Government
2005
Review of Public Personnel Administration
Recent studies indicate that bureaucrats and citizens are beginning to appreciate the opportunities and constraints for applications of information and communication technologies (ICTs) for governance. Using the data collected from independently administered random surveys of citizens and bureaucrats in late 2001 by Hart-Teeter, this essay is designed to explore whether and how citizen and bureaucrat perspectives on egovernment coincide and/or diverge in terms of the effectiveness of
doi:10.1177/0734371x05275508
fatcat:rseqgjsrzzhatk5m3f2776y424