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This paper describes characteristics of information and service design by exploring the needs and motivations of tourists. Tourists are expected to be important and demanding users of location-based services. They will need customized means to filter their experience of destinations, as well as ways to meaningfully participate in the creation of narratives and histories about different places. Mobile technologies will also allow tourists to be more discriminating in their patronage of differentdoi:10.1109/scc.2008.149 dblp:conf/IEEEscc/KansaW08 fatcat:z4hxzkq4fjhzrhbuxyfyexseai