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Supervised Learning Approaches for Rating Customer Reviews
2010
Journal of Intelligent Systems
Social media has become highly popular in recent years that people are expressing their views, thoughts about any product, movie through reviews. Reviews are having a great influence on people and decisions made by them. This has led researchers and market analyzers to analyze the opinions of users in reviews and model their preferences. Sometimes reviews are also scored in terms of satisfaction score on any product or movie by customer (ratings). These ratings usually vary on a scale from one
doi:10.1515/jisys.2010.19.1.79
fatcat:6dt5vsnnwveopkt5euksi5fjvm