A copy of this work was available on the public web and has been preserved in the Wayback Machine. The capture dates from 2017; you can also visit the original URL.
The file type is
For many organizations, business process innovation (BPI) is a crucial factor to ensure competitiveness. BPI can be characterized as a dynamic capability, since it facilitates change in operational processes. Moreover, it involves creative activity, since new and purposeful business processes are created. In this context, choosing and implementing IT tools that are supportive to these two specifics of process innovation can be considered a key success factor for organizations. However, bothdoi:10.1109/hicss.2013.371 dblp:conf/hicss/VoigtOPN13 fatcat:c6ce3knkt5gyvf22x4rqbzfaee