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The relationships between motivations and answering strategies: An exploratory review of health answerers' behaviors in Yahoo! answers
2011
Proceedings of the American Society for Information Science and Technology
The purpose of the current study is to identify and explore relationships between motivations and answering strategies of health answerers in social Q&A. From a comprehensive review of literature and research experiences with social Q&A, a model of health answering processes, composed of ten motivations and five steps of answering strategies, was proposed and tested using an online survey. As a result, it was observed that the answering strategies varied according to motivations. The findings
doi:10.1002/meet.2011.14504801136
fatcat:cuj4bdmn5re23asqzwp6bahiou