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INDUSTRY_There's Nothing On: The Future of Serendipitous Discovery in Television Interfaces
[article]
2018
Figshare
Preserved Fulltext
At Comcast we aim to continue to discern signals in our data to fulfill user needs lost by a shift in content delivery systems.Having identifying the serendipity gap as an absent user need drives our ongoing user research and design processes in future iterations of our products.At a higher level, we strive to engineer the serendipity that delights our users.
doi:10.6084/m9.figshare.6651908.v1
fatcat:pwcqyzihnrcmbhtdntzi75pg4a