Customer-Supplier Interactions in Crowdsourcing Practices: Customer Participation on Creating and Sharing of new Product Value

Ali Khalaf Mohammed Al Sukain, Jing Zhang, Ahmed Ghanim Zghair Albazooni
2015 Zenodo  
Crowdsourcing communities' participation revolves around customers throughout all steps of creating ideas and product value. Firms across manufacturing industries and suppliers have started to interact with customers/users to understand their knowledge, creative ideas and influence. However, little research exists that looks at the interactions between customers and networking suppliers through crowdsourcing to know how product value is created. Using institutional arrangement perspective to
more » ... elop an end to end model, we tested model empirically based on sample of 185 manufacturers of construction safety equipment, electronic and optics, metal and metal working, and rubber and plastic products industries
doi:10.5281/zenodo.3458824 fatcat:jfhakzu4cncflb7lppdbrpvtda