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Hīnātore: Upskilling Māori and Pacific workplace learners research project investigated the development of employees who undertook literacy and numeracy programmes in their workplaces, during work time. This paper describes the findings from the project in relation to the processes used in the programmes and outcomes for these employees in eight workplaces. It describes ako (teaching and learning processes); mahi (work), how workplaces support learning and employees' changed ways of workingdoi:10.5130/lns.v27i1.6833 fatcat:tbm4yyqlkvcptd4rtz3digmez4