In this article I share some of what I have learnt over my years working in social and sports clubs. Recruiting the workforce with a non-traditional methodology, and achieving 80% of those selected, suitable for the position. Achieving a good relationship between employee and employer as the basis of the working environment that should prevail within the Club. I share experiences, which lead us to think that each manager should create their own resources to better train the staff. Finally, I

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... ommend reading various sources on "Empowerment", without losing sight of the fact that attitude is fundamental in the management of clubs and restaurants.