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Smart services concern the core element of a smart city, since they support the realization of urban "intelligence" in terms of people, economy, governance, environment, mobility and leaving. Smart services aim to enhance quality of life within a city and in this respect to improve "livability". The types and purposes of smart services cannot be easily pre-defined, since they are the outcome of innovation, which cannot be pre-defined either, but instead it is the product of citizens' anddoi:10.1145/2872518.2888618 dblp:conf/www/AnthopoulosJW16 fatcat:plfqutbszna77a7aozdteshab4