Teaching Online: What Price Student Satisfaction?

Geoffrey Dick
2003 Americas Conference on Information Systems  
Previous studies have reported a range of benefits and problems for the student involved in online distance education. This paper reports the findings from a case study covering such a course offered to undergraduate business students. It provides an overview of the literature and examines the factors, including the way it is run, that might contribute to the perceived benefits and problems. It also provides a detailed outline of the professor's workload in such a course. It seems that benefits
more » ... are enhanced and problems decreased by allowing students to work at their own pace, coupled with close monitoring and review; providing an environment where the students do not feel intimidated; and by allowing them to take full advantage of flexibility and convenience. Allowing the course to give them an opportunity to develop skills (such as time management and information technology) for use later in their careers is also seen as a benefit. The paper attempts to set student satisfaction alongside the effort and involvement of the instructor.
dblp:conf/amcis/Dick03 fatcat:tc7sax3s3zabdgw3rxgqsowssm