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A critical challenge to creating effective agent-based systems is allowing them to operate effectively when the operating environment is complex, dynamic, and error-prone. In this paper we will review the limitations of current "agent-local" approaches to exception handling in agent systems, and propose an alternative approach based on a shared exception handling service that is "plugged", with little or no customization, into existing agent systems. This service can be viewed as a kind ofdoi:10.1145/301136.301164 dblp:conf/agents/KleinD99 fatcat:tyiyswmvkzdpbe6vccuuhuwdba