Integrating VIKOR with DEA for Efficiency Performance Measurement

Hsin-Pin Fu
2014 Proceedings of the 2014 International Conference on e-Education, e-Business and Information Management   unpublished
The present study transferred the raw data of DEA to five performance criteria and utilized the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) methodology to produce S j , R j , and Q j , where S j and R j represent the utility measure and the regret measure, respectively and Q j represents the i th alternative VIKOR value. The output variables are replaced by S j , R j , and Q j and running DEA again (so-called 'VIKOR-DEA') to produce a more reliable efficiency value. A chain of
more » ... value. A chain of fast food stores was chosen as the sample on which to test the performance of the proposed VIKOR-DEA model. The results of the study verify the VIKOR-DEA analytical method as a more reliable measure of efficiency for the chain stores than the DEA method.
doi:10.2991/iceeim-14.2014.22 fatcat:nzbew5o5nrf6jmdse6kvx4vspq