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After an historical review of evaluation methods, we describe an emerging research method called Multi-dimensional In-depth Long-term Case studies (MILCs) which seems well adapted to study the creative activities that users of information visualization systems engage in. We propose that the efficacy of tools can be assessed by documenting 1) usage (observations, interviews, surveys, logging etc.) and 2) expert users' success in achieving their professional goals. We summarize lessons fromdoi:10.1145/1168149.1168158 dblp:conf/avi/ShneidermanP06 fatcat:kdbrayctvbaqxavtmxs46laawy