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Features of formalization of information for indistinct estimation and forecasting of activity of clients of the Call-center
2012
Vestnik Voronežskogo Gosudarstvennogo Universiteta Inženernyh Tehnologij
Preserved Fulltext
Features of formalization of the entrance and target information for the module of indistinct estimation that allows to raise accuracy of forecasting and efficiency of planning of resources are considered.
doi:10.20914/2310-1202-2012-4-68-70
doaj:9c8234b932b94b6baaeb0a40ee5afbaf
fatcat:znrdixczxrgjvcdocndphhsjma