Remote Usability Testing to Facilitate the Continuation of Research [chapter]

LeeAnne B. Sherwin, Justina Yevu-Johnson, Michelle Matteson-Kome, Mathew Bechtold, Blaine Reeder
2022 Studies in Health Technology and Informatics  
Usability testing has historically been an in-person activity where test participants and evaluation researchers are co-located. Recruiting participants into usability studies can be a challenging endeavor especially when potential participants are concerned about time commitments and social distancing. The global COVID-19 pandemic has driven the development of remote usability testing methods. In this paper, we describe remote usability testing as it evolved during a pre-pandemic research
more » ... . We adapted our in-person usability evaluation methodology for a commercially available mHealth app to a remote usability testing methodology to accommodate potential participants during a more convenient participant-identified time. In doing so we met the needs, preferences, and availability of our participants and maintained research progress. Adapting to patient-centered needs through remote usability testing has the potential to facilitate continued research and engage potential participants due to its convenience, flexibility, and decrease constraints presented by geographic limits.
doi:10.3233/shti220110 pmid:35673049 fatcat:pirsllysnjaqfd5qje4mq7bz7a