in the shop and right-to-know training, emergency planning, ergonomics, personal protective equipment, respiratory protection, paint booth and mixing room, electrical and machine safety). Facilities that were working or had worked with a safety consultant had significantly fewer missing items at baseline (p < 0.03), but not at follow-up. On average, shop owners chose to correct 59% of the missing items (SD = 17%) and after one year reported a completion rate of 70% (SD = 28%). One-year

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... ts indicate that, on average 56% of the items selected for improvement were actually completed (SD = 27%). Conclusions Results indicate that most business owners were able to improve health and safety in the shop if they were provided specific information about hazards and solutions, received regular reminders and utilised tailored technical assistance.