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Augmenting the organizational memory
1994
Proceedings of the 1994 ACM conference on Computer supported cooperative work - CSCW '94
A growing concern for organizations and groups has been to augment their knowledge and expertise. One such augmentation is to provide an organizational memory, some record of the organization's knowledge. However, relatively little is known about how computer systems might enhance organizational, group, or community memory. This paper presents findings from a field study of one such organizational memory system, the Answer Garden. The paper discusses the usage data and qualitative evaluations
doi:10.1145/192844.193019
dblp:conf/cscw/Ackerman94
fatcat:bv54bnsurbcidkenecnqyhdlou