Yoğun Bakım Hemşirelerinin İletişim Becerilerinin Değerlendirilmesi
İnönü Üniversitesi Sağlık Hizmetleri Meslek Yüksek Okulu Dergisi
The most basic tool enabling nurses to reach the individuals they care for is the skill and knowledge of communication. This skill becomes more important in critical settings such as intensive care units. The present study was conducted in a descriptive design to evaluate the communication skills of intensive care nurses. The study was conducted between January-March 2018 with 260 nurses who worked at the intensive care units of four hospitals in the Southeastern Anatolia Region. The Nurse
... iptive Characteristics Form and The Communication Skills Evaluation Scale were used to collect the study data. It was found that 68.1% of the participants had undergraduate or higher educational status, and 56.2% received training on communication skills in the last year. The communication skills of the nurses who had undergraduate and higher educational status were better than those with high school degrees. It was also found that the communication skills of the nurses who received communication training in the last year were higher than those who did not. In line with the results obtained in the present study, it is recommended to organize and sustain in-service training programs to improve communication skills of nurses, to evaluate communication skills at regular intervals, to identify communication difficulties in intensive care units, and to take measures regarding this aspect.