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Enabling Flexibility in Process-Aware Information Systems
A Process-Aware Information System (PAIS) is a software system that manages and executes operational processes involving people, applications, and/or information sources on the basis of process models. Example PAISs are workflow management systems, case-handling systems, enterprise information systems, etc. This paper provides a brief introduction to these systems and discusses the role of process models in the PAIS life-cycle. Moreover, it provides a critical reflection on the state-of-the-artdoi:10.1007/978-3-642-30409-5_2 fatcat:alguq5zem5depgdp6vzr7r74mm