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Implementation of Secured Customer Relationship Management (CRM) system is the core competitiveness of Small and Medium Enterprises (SME) to build an effective means. Main usage of CRM is to maintain the industry records and customer request. Those records are maintained very confidentially for other industries to increasing their growth. Existing system of CRM's are used to maintain records but they didn't concentrate on security criteria's. The Proposed idea of CRM is to implement securitydoi:10.9790/0661-0740107 fatcat:vnhojldyhzfy3gj47wa5myzk3a