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How Previous Visits Shape Trip Quality, Perceived Value, Satisfaction, and Future Behavioral Intentions: The Case of Forest-Based Ecotourism in Sri Lanka
2013
International Journal of Sport Management, Recreation and Tourism
A better understanding on relationships between future behavioural intentions and its antecedents allow ecotourism operators to manipulate their ecotourism products to optimize customer satisfaction, and improve marketing efforts. Although the relationship between previous visits and future behavioural intentions have been previously studied, less attention has been given on understanding the process of how previous visits interact with other key determinants of behavioural intentions such as
doi:10.5199/ijsmart-1791-874x-11a
fatcat:ke64givitzfz5oqhjm475q3sji