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All areas of business and governmental organizations are currently dependent on information technology (IT) to meet business objectives of improving network service and maximizing limited resources. In this paper the main problems that's represented by using the information network to transfer information such as text, image and video files, conversations or direct video lectures, periods of use that can cause bottlenecks and network downtime, in addition to the large number of users of thedoi:10.33899/edusj.2020.164376 fatcat:6yddncq2q5hkxee26xtvmyty4y