In recent years, smart grids have attracted considerable attention. However, despite the promising potential of the technologies encompassed within such systems, their adoption has been slow, geographically varied, and in the context of residential demand response, often subject to public scrutiny. The heterogeneous evolution of the smart grid is not only the product of technological limitations but is additionally sensitive to socio-political considerations prevalent at the national or

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... al level. Through expert interviews that were conducted in Ontario, Canada, this study provides insights into which smart grid factors are considered as most important for its development, and also what are the drivers, inhibitors, benefits, and drawbacks that a smart grid provides and / or entails, placing particular emphasis on residential demand response programs. The constructs scrutinized were adapted from previous studies, and the information collected was analyzed following the procedure of the Grounded Delphi Method. The findings indicate that a consensus was reached, in that smart grids pave the way for increased demand flexibility and loss reductions, though these are contingent on measures being implemented regarding the creation of investment opportunities, engagement of consumers, and ensuring the security of private data. Relevant policy implications and research recommendations are also explored.