"Let Us Talk to People, Not to Computers": Obstacles for Establishing Relationships and Trust in Social Workers' Online Communities of Practice [chapter]

Azi Lev-On, Odelia Adler
2013 Lecture Notes in Computer Science  
The paper studies social workers' online communities of practice and presents the perceptions of their members about such online communities' potential for establishing relationships and trust. The interviewees expressed three main clusters of reasons for why relationships and trust cannot be properly established and sustained through online communities of practice. These reasons involve general hostility to computer-mediated communication as an arena for relationship development, the
more » ... erized professional environment of social workers, and particular features of the communities that were studied.
doi:10.1007/978-3-642-40346-0_8 fatcat:aeiyc7gmtfb6xmfstfnri7tkqq