The challenge The challenge we faced was how to enact online an inclusive, critical, and practical approach to teaching for university educators on a Postgraduate Certificate in Learning and Teaching. We were adapting three-hour face-to-face workshops for a multi-disciplinary cohort in a module addressing the nature of the higher education student experience. Participants themselves were facing significant extra work and new demands at home. We wanted to avoid Zoom fatigue and didactic online

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... livery and maintain the camaraderie and collegiality usually identified as key benefits of the face-to-face workshops. Those studying included international staff stranded abroad, many completely new to the university, who had never met colleagues in person or even visited campus. Module assessment involved a challenging collaborative small-group project plus an individual element of extension work. This cohort of 40+ staff connected with a network of hundreds of students facing enormous disruption in their own study and personal lives. If we could get the design right we could support colleagues in supporting their students through learning in an unprecedented period of disruption.