The Impact of SERVQUAL Model and Subjective Norms on Customer?s Satisfaction and Customer Loyalty in Islamic Banks: A Cultural Context

Mazuri Abd Ghani, Samar Rahi, Majeed mansour, Hussein Abed, Feras MI Alnaser
2017 International Journal of Economics & Management Sciences  
doi:10.4172/2162-6359.1000455 fatcat:3gqlakwj4ffwfphz76dzuc6lmm