Crowdsourcing for Enterprises

Maja Vukovic
2009 2009 Congress on Services - I  
Crowdsourcing is emerging as the new on-line distributed problem solving and production model in which networked people collaborate to complete a task. Enterprises are increasingly employing crowdsourcing to access scalable workforce on-line. In parallel, cloud computing has emerged as a new paradigm for delivering computational services, which seamlessly interweave physical and digital worlds through a common infrastructure. This paper presents a sample crowdsourcing scenario in software
more » ... pment domain to derive the requirements for delivering a general-purpose crowdsourcing service in the Cloud. It proposes taxonomy for categorization of crowdsourcing platforms, and evaluates a number of existing systems against the set of identified features. Finally, the paper outlines a research agenda for enhancing crowdsourcing capabilities, with focus on virtual team building and task-based service provisioning, whose lack has been a barrier to the realization of a peer-production model that engages providers from around the world. 2009 Congress on Services -I 978-0-7695-3708-5/09 $25.00
doi:10.1109/services-i.2009.56 dblp:conf/services/Vukovic09 fatcat:d5ajqesxkba6bpyipvks2paote