In 2016, an action-research project done in partnership between the Montréal Police Service (the second largest in Canada) and the Research Chair on Mistreatment of Older Adults has led to the deployment of a police model to counter elder abuse. It was based on an assessment of needs and best practices (10 data collections including a survey with more than 800 police officers), a scheme of practice that was operationalised, an implementation in 2 phases matched with an evaluation of

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... on and effects (13 forms of data collection that were triangulated), a series of adjustments and the general deployment to the 4 000 police officers. This presentation will expose the Montréal Police Model by insisting on the richness of the action-research and the way research results were rapidly used to influence practice. It will also show some effects by comparing results from the needs assessment and the evaluation of effects.