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Effects of (in)accurate empathy and situational valence on attitudes towards robots
2010
Proceeding of the 5th ACM/IEEE international conference on Human-robot interaction - HRI '10
Empathy has great potential in human-robot interaction. However, the challenging nature of assessing the user's emotional state points to the importance of also understanding the effects of empathic behaviours incongruent with users' affective experience. A 3x2 between-subject video-based survey experiment (N=133) was conducted with empathic robot behaviour (empathically accurate, neutral, inaccurate) and valence of the situation (positive, negative) as dimensions. Trust decreased when empathic
doi:10.1145/1734454.1734513
dblp:conf/hri/CramerGWE10
fatcat:sirujuhh75dnblegyrmwoij52i