Decision Making in Logistics Management

Daniela Popova
In conditions of globalization it's very important for the logistics decision-making process to stress on knowledge about unpredictability, complexity and chaos of nowadays environment and settings, as well as on the differences concerning multicultural issues and value priorities/orientations of the customers. The purposes of this paper are: to define the central role of customers' value priorities/orientations in the process of decision-making in logistics management, to illustrate different
more » ... lustrate different models and approaches to decision-making and to introduce a conceptual framework for decision-making in logistics management.