Phone counseling service in a big city

Chursina E.A.
2010 Konsulʹtativnaâ Psihologiâ i Psihoterapiâ  
The article presents the reflections of the practice of psychologist who works in phone counseling service: it points out the functions and role of this psychological service for big city life. The author describes social mission and goals of a telephone service as well as some goals which are less obvious parts of the work even for some experts in this field.
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