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What's Up With These Conversational Health Agents? From Users' Critiques to Implications for Design
2022
Frontiers in Digital Health
Recent advancements in speech recognition technology in combination with increased access to smart speaker devices are expanding conversational interactions to ever-new areas of our lives – including our health and wellbeing. Prior human-computer interaction research suggests that Conversational Agents (CAs) have the potential to support a variety of health-related outcomes, due in part to their intuitive and engaging nature. Realizing this potential requires however developing a rich
doi:10.3389/fdgth.2022.840232
pmid:35465648
pmcid:PMC9021431
fatcat:hmzafl2adrdhfaxle2tsujk6aq