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Stakeholder engagement in intra- and inter-organizational innovation
2018
Journal of Service Management
Purpose -To further extend the understanding of multidimensional engagement of stakeholders embedded in service systems, the purpose of this paper is to explore the antecedents that constitute stakeholder engagement in inter-organizational service ecosystems where stakeholders co-create innovations over time. Design/methodology/approach -An explorative, longitudinal case study design is employed to analyze stakeholders' engagement in co-innovation in an inter-organizational service system in an
doi:10.1108/josm-09-2016-0239
fatcat:sz7hf5qjv5hkrpnvv7tfcx5ihy