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Plant Inspection Outcomes and Product Recalls: The Role of Inspector Experience
Social Science Research Network
Plant inspections enable supply chain partners to manage quality risk in global supply chains.. However, surprisingly little research examines the behavioral aspects of inspectors' work. Drawing on insights from the experience, learning, and complacency literatures, we examine the how well plant inspection outcomes predict future recalls and analyze the effect of inspector experience on both the information content of plant inspections as well as the prevalence of product recalls. Usingdoi:10.2139/ssrn.2445022 fatcat:3akydv2fp5ckneskjdeaukd74y