The Role of Digital Technologies During Relationship Breakdowns

Wendy Moncur, Lorna Gibson, Daniel Herron
2016 Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing - CSCW '16  
Relationship breakdowns are undoubtedly difficult. Access to and use of technology can exacerbate the situation. In our networked society, shared lives generate vast amounts of shared digital data which can be difficult to untangle, whilst social media can provide an outlet to emotions that can take a public and often persistent form. In this paper, we report on a qualitative study that considered the role of technology in the process of a relationship breaking down. Four main themes emerged in
more » ... our findings: communicating about the separation, change in social status, shared digital assets, and moving on. Opportunities for design are identified in reducing misunderstandings via CMCs, enhancing social media, supporting intimacy in distributed families, and refining service provision.
doi:10.1145/2818048.2819925 dblp:conf/cscw/MoncurGH16 fatcat:2san6exbwjbsddr4hp2636h5l4