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Opportunities and Challenges in Using AI Chatbots in Higher Education
2019
Proceedings of the 2019 3rd International Conference on Education and E-Learning
Artificial intelligence (AI) conversational chatbots have gained popularity over time, and have been widely used in the fields of ecommerce, online banking, and digital healthcare and well-being, among others. The technology has the potential to provide personalised service to a range of consumers. However, the use of chatbots within educational settings is still limited. In this paper, we present three chatbot prototypes, the Warwick Manufacturing Group, University of Warwick, are currently
doi:10.1145/3371647.3371659
fatcat:7sq37nqgqrci3hdwhujsbig7pm