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Purpose -The purpose of this article is to alert researchers to software for web tracking of information seeking behaviour, and to offer a list of criteria that will make it easier to select software. A selection of research projects based on web tracking as well as the benefits and disadvantages of web tracking are also explored. Design/methodology/approach -An overview of the literature, including clarification of key concepts, a brief overview of studies of web information seeking behaviourdoi:10.1108/00012530710752052 fatcat:w4spmct24vhetnjkcj4hx7zemy