Hanlin Li, Erin Brady
2016 Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility - ASSETS '16  
Social media platforms are existing online spaces where users share their daily encounters, providing a large dataset of photographs of inaccessible environments. We analyzed 100 posts from Twitter and Instagram that describe accessibility problems. Our findings suggest these posts are helpful to locate, identify and communicate accessibility problems, and provide design ideas for potential assistive technologies. We suggest design implications using social media posts to improve physical accessibility.
doi:10.1145/2982142.2982186 dblp:conf/assets/LiB16 fatcat:65gwuh7wyrdoxe7kf565tdfdxu