This work presents the development and application of an advanced modeling, simulation and optimization-based framework focused on the production process of a basic element of a internal combustion engine which is supplied by a leading factory in the Latin-American market. Lying on the concepts of the process-interaction approach, the principal components available in the discrete event simulation environment "SIMUL8" were used to achieve the best representation of this complex manufacturing

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... tem. Furthermore, advanced SIMUL8's Visual Logic tools were utilized for modeling specific design and operation features arising in the process under study. The developed tool provides a support system for making operative, tactical and strategic decisions, allowing the evaluation of possible scenarios ranging from different operation schemes to potential alternatives of investment. The principal aim of this work is to provide a systematic methodology to improve the productive capacity management, enhancing the process profitability and the degree of customer satisfaction.